Your BT Sales Engineer will assess the problem and may advise you to implement the following additional settings: Optional Firewall Settings Function - Mandatoryįor the Dolby Conference Phone please also refer to the Dolby Conference documentation located here:Ĭustomer IT Managers who experience difficulty in establishing a secure tunnel with the BT Network when using the above settings must contact their BT Sales Engineer. The table below outlines the mandatory requirements to establish a secure tunnel between a Customer and the BT Network for the following clients: Dolby Web Client, Dolby Conference Phone, Dolby Mobile App and BT VOIP. †Except Metro mode and Enhanced Protected mode Headsetsįirewall Settings Required Firewall Settings
Mozilla Firefox (32-bit) Version 51 and below or version 52 Extended Support Release Mozilla Firefox (32-bit) version 52 and above
*BT recommends using Google Chrome with the MeetMe with Dolby Voice web app for a consistent experience and most stable connection. Joining via Chrome requires an additional Chrome extension. Web Plug-in System Requirements Operating System and Web Browser support Browser
